IT Support

Providing Reliable, Prompt & Cost effective IT Services is what we stand for.

All IT services under one roof!

We offer a broad spectrum of ranging from to installation & support of , Desktop Computers, MAC Computers, Phone Systems, and the latest of Cloud Setups.
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AgentNeWhere

IT Support Services in Dubai, Sharjah, Abu Dhabi, UAE

Chipin is one of the leading in Dubai, Abu Dhabi & Sharjah UAE. Our unique services cover the entire UAE including Dubai, Abu Dhabi & Sharjah to offer the best solution for organizations that need comprehensive IT Support for maintenance of their IT equipment. Companies that either don’t have the time, skill-set or simply just don’t want the burden of managing an IT person, department, or in some situations – an entire IT division look upon us for offering fanatic IT Support services

Whether it is setting up , maintenance of your IT equipment or connectivity that networks your on a single platform, we provide comprehensive, upgradable, cost effective & hassle free IT solutions across Dubai, Sharjah, Abu Dhabi. Our AgentNeWhere service is designed for customers who don’t have an expert in-house IT Support function and who prefer to focus management energies elsewhere. With this service we take full responsibility of our customers overall IT requirements, managing day to day IT support, providing long term advice regarding IT related business issues and delivering exceptional value.

We at Chipin offer full-fledged (Computer AMC) in Dubai, Abu Dhabi & Sharjah, UAE for all your IT equipment viz. Laptops, , Computers, Networks, MACs and . With a dedicated division for IT Support Services, a team of certified Customer Support Engineers and a dedicated IT Support Desk, we guarantee minimum down time. Don’t be put off if you’re not a multinational! A large proportion of our maintenance business is with SME, some of which have been with us for over number of years.

With our IT Support Contract you get

  • A fixed, predictable monthly fee for your complete IT support – No hidden costs!
  • Ongoing strategic IT consulting from certified IT professionals
  • Comprehensive infrastructure for your users, desktops, servers and devices
  • A responsive & dedicated Technical and Account Management Team
  • Integration of your Cloud services and solutions
  • Unlimited remote help desk support
  • On-site support with fast issue resolution
  • Round the clock IT support with response time of less than 4 hours
  • Managed Data Backup and Protection
  • Focused on customer satisfaction and not just technology
  • Assistance in evaluating license structure and compliance

IT Services Dubai, Sharjah, Abu Dhabi benefits

  • Remote and On-site Support
  • 24/7 Health Check of Computers
  • 24/7 Server Monitoring
  • 24/7 Network Scan
  • Security Patch Management
  • Windows Update Services
  • Disk Health Monitoring
  • Application Usage Monitoring
  • System Auditing
  • Asset Tracking
  • Critical Alert Reporting
  • Disk Consumption Alerts & Reporting
  • Centrally Managed Multi-level Threat Protection
  • Full Network Security & Protection
  • Malicious Email & Spam Protection
  • Real-time Virus Detection & Removal
  • Always on Spyware Protection
  • Daily Full Scan
  • Daily Infection Clean
  • Monthly Systems Health Report

We offer a wide range of Annual Maintenance Contracts across Dubai, Abu Dhabi, Sharjah, Ajman and RAK. The equipments that we cover as of now includes.

  • Windows Desktops & Laptops
  • IMac, MacBook Pro and other Mac Devices
  • Windows Servers 2003, 2008, 2012
  • Wired and Wireless Networks

IT Support Benefits

Customer Focused

Customer Focused Focused on customer satisfaction and not just technology

24 x 7

24 x 7 Round the clock support with response time of less than 4 hours

Proactive

Proactive Resolve IT issues before they become business showstoppers

Delivered with a smile

Delivered with a smile Qualified trained Engineers not just in technology, but in delivering superior customer service